Birthday Parties

• Can I bring outside food, snacks, chips, etc.? 
  • No, the only exception is when a birthday package is purchase, we allow a store bought cake to be brought in for the party. Please no homemade cakes due to the Florida Health Code. Any questions concerning cakes please call 407.656.2000 and ask for Jennifer.

• Can I just rent a lane and bring a cake?
  • No, our birthday party packages are set to provide you with a money saving alternative compared to our regular rates while still competing with any other birthday package out there. If a birthday package is not purchased, we do not allow a cake or any other type of outside food inside the center.

• Why does the pricing differ throughout the day?
  • Our birthday rates vary depending on the time of the event and special extras included in the different packages.

• Are shoes included with the birthday packages?
  • Yes, shoes for all guests are included in the package.

• Whats the smallest pound ball you carry?
  • We carry yellow 7 pound balls and also pink 8 pound balls that are available at the front counter.
    

• Is every lane bumper friendly?
  • Yes, we do have bumpers available for all lanes, however some lanes require the bumpers to stay down or up throughout the entire game for all participants, while other lanes allow the bumpers to go up and down depending on the player's wants. Please inform the front desk if you have special requests and we will do our best to accommodate all guests.

• How do you decide how many pizzas come with each party?
  • All birthday packages include 2 slices of cheese pizza per guest, however, the minimum 2 cheese pizzas is delivered to the party. Each pizza is pre-cut into 16 slices for your convenience.

• Is soda really unlimited throughout the whole party?
  • We gladly supply 2 pitchers of soda and/or water per lane. Any refills only cost $4.98 per pitcher.

• What is the smallest shoe size you carry?
  • We currently carry a child's size 6.

• What is the largest size shoe you carry?
  • We currently carry a men's size 16.

• What happens if you don't have my child's shoe size in stock?
  • If for some reason we run out of your child's shoe size, they may wear their own shoes. As soon as the shoe becomes available again, we do require that they wear them to reduce the chance of any injuries and/or damage occurring. Any persons wearing just socks will be asked to quit bowling immediately as this poses a serious hazard. We greatly appreciate your cooperation with this matter.

• What happens if I don't have at least 10 people arrive to my party?
  • If a minimum of 10 guests do not arrive for your party, you will still be charged for the minimum 10 guests.

• What if I choose to do open bowling instead of a birthday package after finding out a minimum 10 guests didn't show up?
  • We don't mind changing anything due to uncontrollable circumstances, however, any outside food (i.e. cake) will not be allowed inside the center due to the standards that are in place.

• Can the adults from my party bowl, but pay separately?
  • Yes, please inform the person booking your party that you would like an extra lane next to your party for any adults attending when making a reservation. This lane can be held for any guests that wish to pay separately or not included in the normal birthday rate.

• What happens to my deposit if I choose to switch from the birthday package to open bowling?
  • Your deposit will be applied to the final bill after your bowling experience is complete.

• What if I decide not to bowl at all after making a deposit?
  • At any time your deposit is refundable up to the day of the event.

• When is my deposit not refundable?
  • The only time your deposit is not refundable is if do not show up for your event. In a case where you are more than 30 minutes late and your lanes must be given away, you will not receive a refund. If you are more than 30 minutes late and lanes are still available when you arrive, you may or may not be able to use your deposit. This matter will be left up to the management in a case by case manner.

• How many games does each person get to bowl?
  • For organizational matters, birthday packages included unlimited bowling for 2 hours. This allotted time usually supplies enough time for 2 games depending on the number of guests and ages of guests. Younger guests tend to take longer to bowl as do a larger number of guests on one lane.